In Belarus, the online tracking system for the movement of goods—from tires to hair dryers—has stopped working. This is not the first such failure this year
The software system that requires businesses to submit data on every batch of household appliances, bicycles, and a range of other products via electronic waybills has become unavailable. The reasons for the technical problem and the timeline for restoring the database, which also underpins state price monitoring, have not yet been disclosed.
Working with electronic waybills via the state traceability system is mandatory even for transactions with small household appliances such as kettles and hair dryers. Illustrative photo. Photo: 5element.by
The unavailability of the services of the "Goods Traceability System" software suite (abbreviated as PC SPT) was recorded on Sunday, November 15, 2026, at 14:40. This was reported by the official Telegram channel of the Ministry of Taxes and Duties. The ministry noted that the restoration of the system's operation would be announced later; however, it did not specify either the causes of the failure or the estimated time for resolving the issue.
What is this system and what does it track
The software system is part of the tax authority's automated system "Tax Calculation" and has been operational since July 1, 2021, under Decree No. 496. As explained on the website of the Ministry of Taxes and Duties, the platform monitors in real time the manufacturing, import, and movement of certain groups of goods across Belarus and within the EAEU. Any company or sole proprietor conducting operations with such products is obliged to use electronic waybills and submit complete data on each batch to the tax database.
In addition to tax control, this database serves as a foundation for price monitoring. As reported by the National Legal Internet Portal, citing Deputy Minister of Antimonopoly Regulation and Trade Natallia Vasileuskaya, it is the traceability system that serves as the main data source for the automated price analysis and control system created by the authorities. It allows daily tracking of price change chains from manufacturer or importer to the retail store.
Initially, only three groups of goods were subject to such control: tires and casings, refrigerators and freezers, and bicycle products. However, starting March 1, 2026, according to information from the pnkbel.by portal, the list was significantly expanded to include major and small household appliances. Now the system processes washing machines and dishwashers, food processors, multicookers, microwave ovens, stoves and cooktops, vacuum cleaners, irons, kettles, drills, hair dryers, and televisions.
How businesses operate during such outages
The current failure in the operation of the PC SPT is already the second recorded case this year. The previous outage occurred on February 14, 2026, when the services of the system stopped functioning starting at 08:00.
At that time, the Ministry of Taxes and Duties explained on its website that during technical issues, businesses are entitled to ship regulated goods using conventional paper waybills.
However, this does not exempt them from digital reporting: once the system's operation is restored, entrepreneurs are still required to create electronic waybills and upload them to the database within five business days. In its announcement of November 15, the agency had not yet reported the return of services to operation.